Experts In Facility Maintenance

 

United Building Maintenance Associates has over 30 years of experience delivering impeccable facility maintenance at very competitive rates. We take a pro-active approach to keeping our clients’ facilities in optimum working condition and appearance. With an eye toward the future, we are committed to innovation, supporting LEED certification requirements and sustainable practices. Allow us to manage the details of your property, so you can focus on asset management and building your business.

Management

 

Sharad D. Madison
CEO of United Building Maintenance

Mr. Madison is the Chief Executive Officer of United Building Maintenance, where he continues a 32‑year legacy of excellence founded by his father. Under his leadership, the company has significantly expanded its client base to include numerous Fortune 50 organizations and has grown into a regional leader employing more than 1,800 professionals. United now delivers services across a multi‑state footprint spanning from Massachusetts to Virginia. Prior to joining United Building Maintenance, Mr. Madison built an award‑winning career in the healthcare sector, holding leadership roles with ICI Pharmaceuticals and Coram Healthcare, now part of CVS Health. His diverse professional background has contributed to a disciplined, people‑focused leadership style and a strong emphasis on operational performance, client satisfaction, and strategic growth. Mr. Madison holds a Bachelor of Science in Biology from Morehouse College and has completed executive and entrepreneurship programs at the Tuck School of Business and the Kellogg School of Management. He is deeply engaged in civic and nonprofit leadership, currently serving as Chairman of the Board of the Boys & Girls Club of Newark, Vice President of the Board of Accident Prevention and Safety of New York City, and a member of the Board of Governors at TPC Jasna Polana. He has also previously served on the Goldman Sachs Diversity Advisory Committee and the PGA/FedEx Cup Advisory Board at Liberty National. In addition to his professional and board responsibilities, Mr. Madison is committed to mentorship, actively supporting the development of young African‑American men and emerging entrepreneurs.

Chris Mccrosson
President

Chris McCrosson is a seasoned, multi‑disciplined executive with 28 years of industry experience and a strong record of delivering measurable business results. Throughout his career, he has successfully developed, managed, and grown complex business operations while leading teams to achieve sustained performance and profitability. Chris brings deep expertise in comprehensive facilities and operations management, including full P&L responsibility, budgeting, staffing, contract negotiation, engineering, soft services, and design‑build construction. His background also includes leadership of preventive maintenance programs and large‑scale systems upgrades, ensuring operational efficiency, reliability, and long‑term asset value. Known for his strategic mindset and analytical approach, Chris is often entrusted with restoring and strengthening customer relationships in challenging market conditions. He excels at coordinating cross‑functional teams, aligning stakeholders, and driving organizational goals through collaboration and clear execution. His ability to build rapport and credibility at all levels has been a cornerstone of his leadership success. Chris is committed to delivering high‑quality service with professionalism, integrity, and ethical leadership, even in high‑pressure environments. He consistently upholds rigorous standards and procedures while fostering accountability and continuous improvement. In addition to his professional accomplishments, Chris serves on the Executive Board of the Boys & Girls Club of Newark, reflecting his dedication to community engagement and youth development.

Lucia Herrera
Chief Financial Officer
Lucia leads Accounting Operations and Treasury, while also supporting Human Resources and Office Management functions. With more than 23 years of experience across all levels of accounting, she brings deep financial expertise and operational discipline to the organization. In her role, Lucia oversees all financial activities, including revenue reporting, budgeting, and fund disbursement across departments. She is responsible for managing risk, implementing accounting policies, and driving continuous improvement through the deployment and optimization of accounting systems and software. Lucia also plays a key role in training and developing accounting staff, ensuring accuracy, compliance, and consistency across all financial processes. Lucia holds a bachelor’s degree in business administration from Pontificia Universidad Católica Madre y Maestra (PUCMM) in the Dominican Republic. Her comprehensive knowledge, attention to detail, and collaborative approach support sound financial governance and operational efficiency.
Giovanni Alavena
Executive Vice President
Giovanni joined United Building Maintenance in March 2013. He is UBM’s Director of Operations, with over twenty-five years experience serving as a representative to corporate facility, engineering and maintenance departments. In his position he has provided corporate training, field management and client retention strategies. His unique experience includes both managing small business enterprises and large corporate environments for the provisioning of on-site janitorial services. Giovanni speaks both Spanish and English.
Juan C. Mejia
Director of Quality Assurance and Compliance

Mr. Mejia joined United Building Maintenance in March of 2010. He serves as United’s Quality Assurance Manager reporting directly to the CEO. He creates and oversees the design and control of electronic inspections, manager’s usage among client accounts, and the carry out of inspections to ensure services are complied with and then generates weekly reports. He also monitors the company vehicle fleet while providing management support for United’s larger accounts when required.

Ashley Lerner
Controller

Ms. Lerner joined United Building Maintenance in November of 2014. She directly assists the Senior Vice President with client analysis and directly assists the Chief Financial Officer in all levels of accounting. She also oversees all accounts receivables, requests for proposals, operational budgeting, client proforma’s, as well as reconcile union payments, cost plus invoicing, and P/L analysis. She earned a bachelor’s degree in accounting and a master’s degree in taxation from St. John’s University.

Mary Diamond, SPHR/SHRM-SCP
Vice President of Human Resources

Ms. Diamond handles day-to-day management of the Human Resources function. She has 25+ years’ experience as a Human Resource professional working across a variety of industries which includes law, IT, construction management, retail, insurance, internet media and healthcare.

 

She also has expertise in legal compliance and employee relations which is an asset to United navigating the ever-changing environment of Human Resources and legislation and puts HR best practices in place and provides guidance and solutions to United’s management team.

She graduated from Baruch College majoring in Business Administration with a minor in Psychology. Ms. Diamond is a Certified Senior Professional in Human Resources as well as a SHRM Senior Certified Professional.

Our Valued Clients

Our long-standing commitment to quality has earned a loyal following among Fortune 500 companies on a National platform. At United, we pride ourselves in providing time-tested results you can depend on.

INTEGRITY. INVOLVEMENT. INNOVATION.

United provides safe, efficient, high-quality facility maintenance, allowing you to focus on your bottom line while we maintain the value of your property. We’d love to learn all about your unique needs, so be sure to get in touch today.