Facilities Project Manager – NYC
The primary job responsibility of the Facilities Project Manager will be the management of services provided to a prestigious client in New York City. Day to day job responsibilities shall include:
- Ensure that service delivery is consistent with the highest quality of standards within our organization.
- Ensure fulfillment of contractual obligations, understand client needs and coordinate extra services as required.
- Take appropriate actions/steps to improve customer satisfaction.
- Assure services are being performed within allocated budget which will include review of staff hours, recommend/develop budgets, and inventory control.
- Oversee site supervisors and union staff.
- Recruit staff from local area.
- Train staff in appropriate cleaning skills and cleaning supply handling.
- Be a leader to staff and create a positive, safe work environment.
- Must be willing and able to work flexible hours. Schedule is not limited to standard business.
Skills/Abilities
- Administration and Management: Knowledge of business and management principles to provide leadership and coordination of people and resources.
- Customer Service: Knowledge of principles to provide exceptional customer service including assessment of client needs, meeting quality standards for services, and evaluation of customer satisfaction.
- Competent in janitorial processes/procedures.
- Ensure environmental procedures are in accordance with Local, State, Federal and company requirements.
- Computer Skills: Strong literacy in Microsoft Office Suite — MS Word, Excel, PowerPoint.
- Detail oriented, self-motivated, energetic and a team player.
Qualifications Required
- 5+ years as a Manager in the building service industry specifically in a corporate janitorial environment.
- 5+ years of Supervisory experience with strong background of managing employees in janitorial industry.
- Bilingual: English/Spanish
Education: Bachelor’s Degree or equivalent experience.
Salary Range: $60k to $120k annually
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